Contact Us
Send us an Email or Use the Contact Form!
Phone
We're excited to introduce our new call booking system to keep hold times down and to connect you with the right person faster! Here's how it works:
- Email us with the details of your inquiry.
- We'll address your issue via email if possible.
- If a call is needed to fully address your issue, we'll provide a booking link to choose a time that works best for you.
Please note: Booked calls may have up to a 2-day wait time. For urgent matters, please email us. We will respond to emails within 1 business day or less.
Common Questions
Shipping Locations - Our custom liners are made and shipped out of Oregon. Most other equipment is shipped out of Oklahoma.
What are your lead times? - If a liner will take longer than a day to produce, we will post the lead time under the add to cart button on the product page. In most cases, our lead times fluctuate between 1 to 7 business days depending on the time of year and how busy we are.
What size liner do I need? Check out our tool here to calculate the size!
Looking to build a Pond Kit? Try our new Pond Kit Builder Tool!